Refund Policy

CANCELLATION & REFUND POLICY – GLYNT SILVER

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At GLYNT Silver, we aim to provide a smooth and transparent shopping experience. Please review our cancellation and refund policy below.

Order Cancellation
Orders may be cancelled within 12 hours of placement, provided the order has not been shipped.
Once an order is dispatched, cancellations are not permitted.

Returns
Due to the nature of silver jewellery, returns are accepted only in case of damaged, defective, or incorrect items.
Return requests must be raised within 24 hours of delivery along with clear photos or videos.
Items must be unused, unworn, and returned in original packaging.

Refunds
Approved refunds will be processed to the original payment method within 7–10 business days after inspection.
Shipping and handling charges are non-refundable, unless the error occurred from our side.

Non-Refundable Items
Customized or made-to-order jewellery
Items showing signs of wear, alteration, or tampering

Damaged or Tampered Packages
If a package appears damaged or tampered, please notify us within 24 hours of delivery. Claims made after this period may not be accepted.

Policy Reference
This policy should be read along with our Shipping Policy, Terms & Conditions, and Privacy Policy.

Contact
For any cancellation or refund-related queries, contact us at:
Email: support@glyntsilver.com